Privacy Policy for SMS Communications via 10DLC

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When you opt in to receive SMS messages, we may collect the following information:

• Your mobile phone number
   
• Name (if provided)
   
• Consent timestamp
   
• Message interaction data (e.g., delivery and read receipts, response behavior)
   

We do not collect sensitive personal information via SMS.

We use the information collected to:

• Send transactional messages (e.g., order updates, appointment reminders)
   
• Send promotional or marketing messages (with your explicit consent)
   
• Respond to customer service requests
   
• Comply with legal or regulatory obligations

We do not sell or rent your personal information. We may share your information only with:

• SMS gateway providers (for message delivery)
   
• Customer support platforms (for service purposes)
   
• Regulatory authorities, if legally required
   

All third parties are required to protect your information and use it only for authorized purposes.

You can opt out of receiving SMS messages at any time by replying STOP to any message. For help, reply HELP.

Note: Opting out may affect your access to certain services or notifications.

We take appropriate measures to protect your information, including encryption and secure data storage. However, SMS is not a fully secure medium, and you should avoid sharing sensitive data via text.

We retain your SMS interaction data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.

If you have any questions or concerns about this policy, please contact us:

Able Towing & Roadside
abletowfl@gmail.com
407-866-3464